Privacy Policy

1) Controller and contact details

Controller: hostbridgelab.com, LLC (EDRPOU code: 37417814).
Address: 8A Sichovyh Striltsiv St, Kyiv, 02002, Ukraine.
Email: contact@hostbridgelab.com.
Phone: +380 737 956 1600.
Legal representative: Lucas Roth, Managing Director.

2) Personal data we collect

Depending on how you use our service, we may collect:

• Contact details: name, email address, phone number.
• Request details: pickup and destination info, travel date/time, route preferences, and any message you send.
• Booking/estimate information: chosen service details and communication history relevant to fulfilling your request.
• Account/identity data if you provide it to us (only when you do so).

We also use technologies (e.g., cookies or similar storage) when you consent, and when required for the operation of the website.

3) How we use personal data

We use personal data to:

• Process and confirm your booking/estimate request and arrange intercity chauffeur transfer.
• Communicate with you about the service (including coordination and updates necessary to perform the service).
• Handle consumer requests and complaints related to the service we provide.
• Improve our website and operational processes.

4) Legal basis for processing

We process personal data in accordance with:

• Law of Ukraine “On Personal Data Protection” № 2297-VI.
• Where applicable, consent-based processing for cookies/technologies and electronic communications in line with the Law of Ukraine “On Electronic Communications” № 1089-IX.

5) Cookies and similar technologies

Some technologies may store and/or access information on your terminal equipment. Such processing is performed only after you provide prior informed consent, in line with the Law of Ukraine “On Electronic Communications” № 1089-IX.

You may change your preferences at any time through the cookie/settings controls available on the website (if provided).

6) Sharing and transfers

We may share personal data with service providers and partners only to the extent necessary to arrange and perform the chauffeur transfer service (for example, to coordinate logistics or operational fulfillment). We require such providers to handle personal data securely and only for the agreed purposes.

We do not sell your personal data.

7) Data retention

We retain personal data only for as long as necessary for the purposes described in this Policy and to comply with applicable legal obligations, including complaint handling and resolving disputes. Retention periods depend on the nature of your request and the status of fulfillment.

8) Your rights

Under the Law of Ukraine “On Personal Data Protection” № 2297-VI, you may have the right to access your personal data, request correction, and request deletion or restriction of processing in cases provided by law. You can also withdraw consent where processing is based on consent.

For marketing communications sent electronically, consent is required and each message must provide a free and simple opt-out mechanism. This is done in accordance with the Law of Ukraine “On Electronic Communications” № 1089-IX.

9) How to contact us

If you want to exercise your rights or have questions about this Policy, contact the Controller:

Email: contact@hostbridgelab.com
Phone: +380 737 956 1600
Address: 8A Sichovyh Striltsiv St, Kyiv, 02002, Ukraine